Privacy Policy

The short version

MyTailorBook is an offline-first customer, measurement and order manager for tailors. You sign in with Google to use the working app. Records are saved on your device first and synchronised to your account when an internet connection is available. We do not sell personal data, show targeted advertising or use customer measurements for advertising.

If you run a tailoring business, you are responsible for having a valid reason and any permission required to enter your customers' details. We handle that information only to provide MyTailorBook to you and as described below.

Who this policy covers

This policy covers the MyTailorBook Android and iOS apps, mytailorbook.app, and related services operated by MyTailorBook ("we", "us" or "our"). It applies to tailors and workshop users who hold an account, people who join our launch list or contact us, and customer information a tailor places in the app.

Information we collect

• Account and profile: your Google account identifier, email address, display name and profile picture, plus the workspace or organisation name and profile details you choose to add. Google handles the account chooser and sign-in under its own privacy terms; MyTailorBook receives the account details needed to authenticate you.
• Customer records: customer names, phone numbers, notes, gender or other profile details entered by you, measurement values and custom measurement field labels.
• Orders: the selected customer, garment or order title, description, amount, due date, status, reminder settings, timestamps and reference photos you attach. An order amount is a business record; MyTailorBook does not collect payment card or bank details through this feature.
• Selected phone contacts: after you choose Import contacts and grant read-only permission, the app temporarily displays contact names and phone numbers so you can choose people. Contact photos, call history and messages are not requested. Only the names and phone numbers you select become MyTailorBook customer records; we do not automatically import or upload your whole address book.
• Photos: notebook-page images submitted to Smart Import and order or style-reference photos selected by you. The app uses the operating system's picker where available and does not scan your photo library in the background.
• Usage, entitlement and support: account role, plan or beta status, monthly Smart Import count, onboarding state, preferences, consent choices, support messages and information you provide when reporting a problem.
• Technical and website data: app version, sync state, error and security logs, IP address, browser or device type, requested page and timestamp. We hash an IP-based fingerprint to rate-limit waitlist submissions.
• Waitlist and email: the email address you submit, signup source and delivery status for requested launch, welcome, account or support messages.

We do not request precise location, SMS or call logs, microphone recordings, health data, government identifiers, or advertising IDs for the features described in this policy.

How we use information

• authenticate your account and maintain your workspace;
• save, search, display, back up and synchronise your records across supported devices;
• import only the contacts you select and prevent obvious duplicate phone entries;
• process notebook photos, return an editable Smart Import draft and enforce usage limits;
• store order photos and schedule local order reminders when you enable them;
• provide exports and sharing actions you initiate through your device;
• send transactional, launch or support email you requested;
• secure the service, prevent abuse, diagnose faults and improve reliability; and
• comply with law, enforce our terms and protect users and the service.

We rely on performing our agreement with you, our legitimate interests in operating and protecting the service, your consent where requested, and legal obligations, depending on the activity and applicable law.

Offline storage and synchronisation

MyTailorBook writes working records to a protected app area provided by your device so the ledger remains usable during a connection outage. Because an account is required for working features, these records are also queued for synchronisation to your cloud account through PowerSync and Supabase. Pending changes upload when the app reconnects. PowerSync keeps an offline database on the device and transfers only records covered by the signed-in user's sync rules. Supabase provides authentication, database and private file storage. Owner-based access controls are used to separate accounts.

Records created or changed while offline can remain on the device until a connection is restored. Removing the app or clearing its storage before pending changes synchronise can permanently remove those unsynchronised changes.

Smart Import and AI

Smart Import runs only when you choose a notebook photo and submit it. The image is sent over an encrypted connection to a MyTailorBook server and then to Anthropic's API to extract possible customer names, phone numbers, notes and measurements. The result is a draft: you review it, and customer records are created only after you confirm them. Our Smart Import endpoint does not save the source image to our database or file storage.

Anthropic processes the submitted image and generated output under its commercial API terms. Its standard API policy currently states that inputs and outputs are deleted from its backend within 30 days, subject to limited safety, legal or separately agreed exceptions. If you enable learning feedback, we may retain the extracted text and your confirmed corrections, linked to your account, to improve shorthand recognition. The original notebook image is not included in that feedback record. You can keep learning feedback disabled.

Permissions and device features

• Contacts: requested only when you start contact import. You can deny or later revoke it in device settings and continue adding customers manually.
• Photos or camera: used only when you choose or capture an image for a feature that needs one. Access depends on the picker and operating-system version.
• Notifications: used for order reminders you enable. Reminder content and schedules are created locally on the device; MyTailorBook does not message your customers.
• Network status and internet: used to show whether online features are available and to resume authentication, Smart Import and synchronisation.

When information is shared

We disclose information only as needed to operate the service or when you direct us:

• Supabase for Google-linked authentication, database hosting, private photo storage and account administration;
• PowerSync for offline-to-cloud data synchronisation;
• Anthropic for Smart Import image extraction when you submit a photo;
• Resend for requested transactional, launch and support email;
• Vercel and website analytics providers for website/API hosting, security, performance and consented analytics; and
• Google and app-store providers for sign-in, app distribution and any store-managed purchase.

When you tap Share or Export, the selected data is passed to the app or person you choose through your device's sharing tools. Their handling is outside our control. We may also disclose information to professional advisers, a business successor, or public authorities where reasonably necessary and legally permitted. We do not sell or rent personal data.

Website analytics and cookies

Essential browser storage remembers theme and cookie choices. Optional website analytics load only after the relevant consent and may include Vercel Web Analytics, Vercel Speed Insights and Microsoft Clarity for aggregate traffic, performance and session diagnostics. We do not intentionally send mobile customer-ledger content to website analytics. See the Cookies Policy or use Cookie settings in the website footer to change your choice.

How long we keep information

• Local records remain until you delete them, clear app storage, uninstall the app or delete the account and local copy.
• Account, synced ledger and stored-photo data remain while your account is active. When you delete a customer or order, the deletion is queued and applied to synchronised copies when the device reconnects.
• Smart Import source photos are not persisted by our endpoint. Learning feedback, if enabled, remains until it is no longer needed for improvement or you request deletion.
• Waitlist data remains until launch communications are complete, you unsubscribe or ask us to remove it. Support, security and rate-limit records remain only as reasonably necessary for those purposes.
• After an account deletion, limited copies may remain temporarily in protected backups or security logs until they rotate, or longer where retention is required by law, fraud prevention or a legal claim. They are not used for ordinary product activity.

Security and international processing

We use encrypted HTTPS connections, authenticated sessions, private storage and owner-scoped database and sync rules. Our infrastructure providers also apply technical and organisational safeguards. No service can guarantee absolute security, so protect your Google account and device and avoid sharing exports with unintended recipients.

Our providers may process information in countries other than yours. Where required, we and our providers use recognised contractual or legal safeguards for international transfers.

Your choices and rights

Depending on applicable law, you may request access, correction, export, restriction, objection or deletion of personal data. You can edit and delete individual customer and order records in the app, revoke device permissions in system settings, disable optional analytics, and keep Smart Import learning feedback off.

To delete your MyTailorBook account and associated cloud data, open Settings → Account → Delete account or follow the instructions on our account deletion page. Deletion is scheduled for 30 days after the request so an accidental request can be cancelled by signing back in and choosing Recover account. At the end of that period, the account and associated cloud customer, measurement, order and stored-photo data are permanently deleted. Clear or uninstall the app afterward to remove any remaining device copy.

A tailor or workshop controls the customer information it enters. Customers seeking access to or deletion of their fitting record should normally contact that tailor first. We will assist the account holder with a valid request where appropriate.

Children

MyTailorBook is a business tool intended for adults and is not directed to children. Do not create an account if you are below the age at which you can consent to an online service in your country. Tailors should take particular care and obtain any required guardian permission before recording information about a child customer.

Changes to this policy

We may update this policy as the product, providers or law change. We will publish the revised date here and provide an additional notice in the app or by email when a change materially affects how we use personal data.

Contact

For privacy questions or requests, email hello@mytailorbook.app. Please do not include customer measurements or photos in an ordinary support email unless we specifically ask for them. You may also complain to the data-protection authority responsible for your location.